Privacy Policy

Tharros House ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website at www.TharrosHouse.com or contact us.

1. Information We Collect

We may collect your name, email address, phone number, information submitted through contact forms, and information voluntarily shared when inquiring about residency or services.

We may also automatically collect IP address, browser type, pages visited, visit dates and times, and general usage data through cookies or analytics tools.

2. How We Use Information

We use information to respond to inquiries, provide information about our recovery residences, communicate with prospective residents and families, improve our website and services, and maintain website security.

3. Phone and Text Communication Policy

If you contact Tharros House by phone and are unable to reach us, we may return your call.

If you provide a mobile phone number and call our office, we may send one (1) follow-up text message in response to your inquiry if we are unable to reach you by phone.

We do not send marketing or promotional text messages and do not enroll callers in recurring text messaging campaigns.

Message and data rates may apply. Message frequency varies. You may reply STOP at any time to opt out of future text communications or HELP for assistance.

For questions about text messages, contact Paul at Tharros House by calling 617-697-1218 or emailing Tharroshouse@gmail.com.

Sensitive or clinical information should not be shared via text message.

4. Consumer Data Protection

Tharros House values the privacy of all website visitors, prospective residents, residents, family members, and referral sources.

We do not sell, rent, transfer, or share consumer personal data or mobile information with external organizations under any circumstances, including with user consent, except as required by law.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

Information collected through website forms, phone calls, text messages, and email communications is used solely for responding to inquiries and providing information regarding Tharros House services.

5. Health Information

Tharros House is a supportive recovery residence. Information submitted through our website is not intended to constitute protected health information (PHI) under HIPAA unless collected through formal intake procedures.

6. Cookies and Analytics

Our website may use cookies or similar technologies to improve user experience and analyze traffic. You may disable cookies through your browser settings.

7. Data Security

We maintain administrative, technical, and physical safeguards, including access controls, staff training, and data handling procedures, to prevent unauthorized access, sharing, or disclosure of user information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Your Choices

You may request to review, correct, or request deletion of personal information you have submitted, subject to legal obligations.

10. Contact Information

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.