Privacy Policy

Tharros House / Integrative Health LLC
Effective Date: March 20, 2026

Contact Information:
Tharros House
100 Waltham Street
Lexington, MA 02421
Email: Th**********@***il.com
Phone: 617-697-1218

1. Overview

Tharros House (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including communications via phone and SMS (text messaging).

This policy applies to all interactions with Tharros House, including our website, services, and communications.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Phone number
• Email address
• Mailing address
• Emergency contact information

Service-Related Information

• Intake and administrative details
• Payment and billing information
• Program participation details

Communication Data

• Records of calls, emails, and SMS/text messages
• Preferences regarding communication

3. How We Use Your Information

We use your information to:

• Provide and coordinate recovery residence services
• Communicate with you about services, scheduling, and support
• Send administrative updates and important notifications
• Process billing and maintain records
• Improve our operations and service quality

4. SMS/Text Messaging Policy (A2P / TCPA Compliance)

Consent to Receive Messages

By providing your phone number, you consent to receive SMS/text messages from Tharros House for purposes including:

• Appointment reminders
• Service-related updates
• Administrative notifications
• General communication regarding your residency or inquiries

Consent is not a condition of receiving services.

Message Frequency

Message frequency may vary depending on your engagement with our services.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will no longer receive text messages unless you re-enroll.

Help Instructions

For assistance, reply:

HELP

Or contact us directly at:
617-697-1218 or Th**********@***il.com

5. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may disclose information only:

• When required by law
• To comply with legal obligations
• To protect the safety and rights of residents, staff, or the public

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Comply with legal and regulatory requirements
• Maintain appropriate business records

8. Your Privacy Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data (where legally permissible)

To make a request, contact us using the information above.

9. Third-Party Platforms

If you interact with us through third-party platforms (e.g., website forms, communication tools), those platforms may have their own privacy policies. We are not responsible for their practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or our practices, please contact:

Tharros House
100 Waltham Street
Lexington, MA 02421
617-697-1218
Th**********@***il.com

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