Privacy Policy

Effective Date: February 13, 2026

Website: www.TharrosHouse.com

Tharros House (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website or contact us.

1. Information We Collect

Personal Information You Provide

·        We may collect:

·        Name

·        Email address

·        Phone number

·        Information submitted through contact forms

·        Information voluntarily shared when inquiring about residency or services

Automatically Collected Information

·        When you visit our website, we may automatically collect:

·        IP address

·        Browser type

·        Pages visited

·        Time and date of visit

·        General usage data through cookies or analytics tools

2. How We Use Information

·        We use collected information to:

·        Respond to inquiries

·        Provide information about our recovery residences

·        Communicate with prospective residents or families

·        Improve our website and services

·        Maintain website security

We do not sell, rent, trade, or share personal information with third parties.

3. Phone and Text Communication Policy

If you contact Tharros House by phone and are unable to reach us, we may return your call.

If you provide a mobile phone number and call our office, we may send one (1) follow-up text message in response to your inquiry if we are unable to reach you by phone.

·        We do not send marketing or promotional text messages.

·        We do not enroll callers in recurring text campaigns.

·        We do not share phone numbers with third parties.

·        You may reply “STOP” at any time to opt out of text communication.

Standard message and data rates may apply based on your mobile carrier.

Sensitive or clinical information should not be shared via text message.

4. Health Information

Tharros House is a supportive recovery residence. Information submitted through our website is not intended to constitute protected health information (PHI) under HIPAA unless collected through formal intake procedures.

If you are seeking admission, sensitive medical or clinical information should be shared directly with our team through appropriate and secure communication channels.

5. Cookies and Analytics

Our website may use cookies or similar technologies to improve user experience and analyze traffic. You may disable cookies through your browser settings.

6. Data Security

We implement reasonable administrative and technical safeguards to protect personal information. However, no method of online transmission is guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Your Choices

·        You may request to:

·        Review personal information you have submitted

·        Correct inaccuracies

·        Request deletion of your information (subject to legal obligations)

Please contact us using the information below.

9. Contact Information

Tharros House

100 Waltham Street

Lexington, MA 02421

Email: Th**********@***il.com

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.